Privacy Policy
Last updated: March 15, 2024
1. Introduction
Robot Technology Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Use our mobile applications (including Stock Robot, Industrial Robot)
- Visit our website (robottech.com)
- Engage with our services
- Communicate with us in any way
Please read this Privacy Policy carefully. By using our services, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- Account Information (name, email, username, password)
- Contact Information (phone number, address)
- Financial Information (payment details, transaction history)
- Profile Information (preferences, settings)
- User-generated Content (comments, feedback)
2.2 Technical Information
Our apps and services automatically collect:
- Device Information (model, operating system, unique device identifiers)
- Log Data (IP address, access times, app features used)
- Location Data (with your explicit permission)
- Usage Statistics (interaction with app features)
- Performance Data (crash reports, diagnostics)
2.3 Permissions Required
Our apps may request the following permissions:
- Internet Access: For core functionality and updates
- Storage: To save your preferences and data
- Camera: For scanning QR codes (optional)
- Location: For location-based services (optional)
- Notifications: For important updates and alerts
3. How We Use Your Information
We use your information for the following purposes:
3.1 Service Provision
- Providing and maintaining our services
- Processing your transactions
- Authenticating your identity
- Storing your preferences and settings
3.2 Service Improvement
- Analyzing usage patterns to improve features
- Debugging and fixing technical issues
- Developing new features and services
- Conducting research and analysis
3.3 Communication
- Sending service updates and notifications
- Responding to your inquiries
- Providing customer support
- Marketing communications (with your consent)
4. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for sensitive data
- Secure SSL/TLS encryption for data transmission
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Secure data storage with encryption at rest
- Regular security updates and patches
- Employee training on security practices
5. Data Sharing and Third Parties
5.1 Service Providers
We may share your information with trusted service providers for:
- Cloud hosting and storage (AWS, Google Cloud)
- Payment processing (Stripe, PayPal)
- Analytics (Google Analytics, Firebase)
- Customer support services
5.2 Legal Requirements
We may disclose information when required by law:
- Court orders and legal processes
- Government requests
- Protection of legal rights
- Prevention of fraud or abuse
6. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Deletion: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain data processing
- Consent Withdrawal: Withdraw previously given consent
8. International Data Transfers
We may transfer your data to servers located outside your country. We ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data processing agreements
- Compliance with international data protection laws
- Implementation of adequate security measures
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through:
- In-app notifications
- Email notifications
- Website announcements
Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please contact our Data Protection Officer:
Email: privacy@robottech.com
We will respond to your request within 30 days.
11. Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Google Play Store Developer Program Policies
- Apple App Store Review Guidelines